The ESTAS 2015 winners
- August 23, 2015
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The ESTAS Agent of the Month competition for July has announced three winners. Bristol Property Centre won the Letting Agent ‘Landlord’ category, Caridon Property from Croydon took the Letting Agent ‘Tenant’ title and the Alsager branch of Butters John Bee, won the Estate Agent of the Month title.
Their success came from ratings of their clients who took the time to complete The ESTAS online survey which rated the level of customer service they received from their agents.
Director at Bristol Property Centre, Ashley Day says “We’re really delighted to have won, awards such as these really do improve the standards of the industry and show landlords that there are letting agents who will work hard to deliver results. Our main aim is too always listen to the customer and tweak our service to fit around the needs they have as no two landlords are the same”.
Portfolio director at Caridon, Lora Bencheikh explained “After our Gold Award win at the ESTAS in April, this is another great accomplishment. Our ethos has always been to treat tenants with respect and deal with requests or issues with speed and efficiency. This has a beneficial effect on the way the properties are cared for by tenants and is a comfort for the landlords that we deal with. I’d also like to thank all the tenants who voted for us, we will endeavour to keep up our high standards of good customer service”.
The branch manager at Butters John Bee Alsager, John Hodge says “We were delighted to pick up the Award for the month of July and I feel proud of the Butters John Bee Alsager team. Customer Service is a key part of our pledge to clients and this award proves we are delivering what we promise.”